Question 1

Do I need an account to buy a phone number?

Accepted Answer

No. You can buy disposable or rental phone numbers without creating an account, providing an email, or doing KYC.

For rental numbers, access is via a private dashboard URL shown after purchase. Save it so you can return later.

Question 2

What is the difference between disposable and rental numbers?

Accepted Answer

Disposable numbers are for quick SMS verification. You get access to the number for 20 minutes to receive a code.

Rental numbers are long-term. You keep the number for 3 months (extendable) and can receive unlimited SMS during the rental period.

Question 3

How long do disposable numbers last?

Accepted Answer

Disposable numbers give you 20 minutes of access. This is intended for one-time verification codes.

After the window ends, the number expires and you should assume you will not be able to receive new messages for that order.

Question 4

What if I do not receive an SMS code on a disposable number?

Accepted Answer

For direct Lightning payments, we use a hold invoice flow: the payment is held and only settled when a code is successfully received. If no code arrives within 20 minutes, the invoice is canceled and funds return to your wallet. For other cryptocurrencies, refunds can vary based on the payment processor.

Question 5

Are rental numbers shared with other users?

Accepted Answer

No. Rental numbers are not shared between users during the rental period. You can receive unlimited SMS messages and view your message history in your dashboard for the duration of the rental.

Question 6

How do I access my rental number and messages?

Accepted Answer

After purchase, you get a unique dashboard URL where you can view your rental numbers and read incoming messages. Bookmark the URL. If you lose it and you paid with Lightning, check your wallet payment memo where the dashboard URL is often included. For extra security, you can protect your rental dashboard with a PIN so the page is not accessible without it.

Question 7

Which countries are available for rental phone numbers?

Accepted Answer

Currently, we offer UK rental numbers. We plan to add more countries over time based on demand. Disposable numbers support many countries and services and are shown in the disposable number flow.

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